Employee Spotlight - Page 5 of 36

Becky Schiltz honored as Woman in Business

Rebecca (Becky) Schiltz, Vice President of Post-Acute Services, has been honored by The Daily Journal as a Woman in Business. This year marks the fifth year of the Daily Journal’s Lifestyles’ Women in Business list which features a group of women across a variety of industries. This year 10 women were recognized.

Becky’s article reads:

For Rebecca Schiltz, every day is dedicated to care. Whether it’s caring for patients, her team, or her family, the focus is always how to best care for those that she cares most for.

It’s this mindset that’s kept her at Riverside Healthcare for nearly 30 years. Starting in 1994 as a physical therapist, the Minooka native’s first role with Riverside was in an acute care setting on the medical floors. She’d work in this position for eight years, bouncing from setting to setting, before landing in outpatient care.

She then became a senior therapist and was the site lead of the physical therapy department when Riverside Health Fitness Center opened.

“Which was exciting because it was state-of-the-art,” Schiltz said of the Bourbonnais facility.

After a brief pause with Riverside, Schiltz returned as Director of Rehab Services in 2006.

In 2018, she stepped into her current role of Vice President for Post-Acute Services. She oversees Senior Life Communities, Behavioral Medicine, Rehabilitation Services, and Home Health Care.

She does still works with her rehabilitative roots in this position, putting to use her Bachelor of Science degree in Physical Therapy from Marquette University, her Master of Health Science degree in Orthopedic Physical Therapy from the University of Indianapolis, and her Master in Business Administration degree from DePaul University.

Outside of her role with Riverside, she is a member of the American Physical Therapy Association, the Illinois Physical Therapy Association, and the Kankakee Community College Physical Therapist Assistant Advisory Committee.

So, what does a typical day look like in Post-Acute Services? First, Schiltz checks in with all the areas she oversees, then “you work with whatever pops up.”

“My day kind of shows where the fire is,” she said, noting she’s often asking. Is the team meeting budget goals and expectations? Is it meeting strategic planning goals?

“It’s kind of a constant juggling, explained Schiltz, describing it as focusing on the plate that’s juggling the fastest while trying not to drop anything else.

The biggest and most important plate, though, is the patient. Schiltz said she and her team are always looking at the question of “How can we get this person out of the hospital and into the next stage?”

In the scope of her administrative role, a big portion of her work is looking at how she can help leaders grow to improve the lives of others. Helping staff when they need assistance is a priority.

“Health care right now, staffing shortages are real in environments across the U.S. due to COVID,” she said. “People are reevaluating, so really supporting some of my units that might have staffing issues is important.

She described her role in the current state of health care as “managing through some of the new norms.”

Something that has become a daily focus, she said, is examining “how do you reinvent the care model?”

Whatever the answer may be, it surely includes taking care of both the patients and the staff. Schiltz credited Riverside with being flexible with staff when it comes to them needing time to help their families. This has led to strong employee retention.

Being a working mom of three, she said she often encourages the young women on her team to worry about work-life balance.

“We will figure it out because you’re not going to get those moments back.” she said of working with employees schedules when something comes up.

Living with her family in Bourbonnais, Schiltz enjoys sewing, quilting, and gardening. She’s also on the board of directors for the Kankakee Valley Symphony Orchestra.

She lives near the state park and likes to go biking and walking.

“What I liked about living here is it’s quieter [and I] feel like it’s a slower pace in general,” she said of the area.

Schiltz noted she loves being there for her kids, like when her Bradley-Bourbonnais Community High School freshman needs a ride to dance or her Illinois College soccer player needs someone in the fan section cheering him on.

“I love being a working mom.

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DAISY Winner: Janet W

Our most recent DAISY Award winner is Janet W., an RN in our 3ICU area. She was nominated by a co-worker who has seen countless acts of compassion by Janet to her patients and others. #DAISYAward

Her nomination read, “There was a patient on the unit that had been struggling with their health for a long time before getting answers that she needed open heart surgery. Janet, being the compassionate and caring nurse that she is, found out that the patient loved to play Uno Attack. All weekend they talked about the joys of playing the game. The next day, Janet went above and beyond for the patient. She brought the game to the unit. The patient was scheduled for open heart surgery that day. It brought the most amazing smile to her face. I have witnessed countless compassionate and caring acts of kindness that Janet has made over the years. She is one of the most amazing nurses. She truly cares and gets to know each one of her patients, including what they love and what motivates them. She is an extraordinary nurse. For days after the event, the patient asked if Janet was here and when she would be back. She even asked the other nurses if they wanted to play. Janet, of course, had left the game for the patient to play. That one of act of kindness helped the patient get through the difficult recovery from open heart surgery. Janet is truly a blessing to Riverside and all of the patients that she comes across. She is the definition of extraordinary.”

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DAISY Winner: Hannah L.

We are celebrating Labor and Delivery RN Hannah L. as our most recent DAISY Award Winner. The DAISY Award is an honor that recognizes the exceptional, skillful, and compassionate care these nurses demonstrate for our patients and families every day.

A patient nominated Hannah, “Hannah came on and took care me the morning of April 7th. I was 35 weeks and had preeclampsia again this time around. I was pushing and Hannah stated that if the baby’s heartbeat didn’t increase then we would be going back for a C-section. After about 10 seconds, she stated that we were going to be going for an emergency c-section due to the baby’s heartbeat being super low and not coming back up. Her and the two other nurses were super-fast at getting me right into the OR. Hannah advocated for me, when the anesthesiologist tried to put me to sleep, and kept telling him that my epidural was working and they could use that to numb me even more, instead of putting me to sleep. My baby was out within 5 minutes of Hannah using her best judgment and telling me I needed a C-section. I was awake to hear my baby cry after she was out and for that I am so thankful. I cannot thank Hannah enough for her skills, compassion, knowledge, and promptness to keep me and my baby safe. Hannah returned the next morning and took care of me again. She listened to my needs and concerns and did everything she possibly could for me to be comfortable. I’m so thankful for the bond that I felt was so easy to establish with her. I will forever be thankful for her.”

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