August 12, 2019
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Benefit Brief

How do I make changes to my benefits due to a Life Event (such as birth, marriage, loss of coverage elsewhere, etc.)?

You have 30 days from a Qualifying Life Event to make changes to your benefits.

  • Log on to InforESS and click on the “Benefit Enrollment” icon.
  • Then under “Life Events” select the appropriate event.
  • Be sure to enter the appropriate Event Date.  For example, Loss of Coverage or Spousal change of Employment, will be the actual date of the loss or gain of coverage as stated on documentation. 
  • You will need to provide documentation of the event, such as birth certificate or marriage certificate.  For Loss of coverage, your COBRA notice will have the date your previous benefits ended.  Or for gain of coverage, a confirmation statement will do.  You can attach those documents by scanning or taking a picture of them and saving them as a file.  Then attach it by clicking on the file icon.
  • Make sure to Review and Submit.  Once submitted, check your confirmation statement to assure that the enrollment is correct.  If not, you can make changes and re-submit.

Click here for a list of Frequently Asked Questions and instructions to help you navigate your benefits and find the resources you need.