Scott Liscomb, Author at The Riverside Connection - Page 2 of 4

Medicare Annual Enrollment Period: Who to Call, How to Connect and Where to Find Answers

Health insurance can seem complicated. Our patients want answers when they’re shopping plans, getting care, making payments and using their benefits. We should know where to point them.

Many of our patients have, or are considering, coverage through the Simplete® Medicare Advantage plans we offer through Health Alliance™. For these individuals, here’s a quick run-down of who they should contact for what.

Prospective plan members should call (877) 642-4753 (TTY 711) or visit simplete.org/medicare to:

  • Ask questions about what plan’s right for them.
  • Ask questions about how to enroll.
  • Enroll.

Prospective members can sign up here to attend a webinar to learn more about the plans.

Current plan members should call Members Services at (877) 933-8481 (TTY 711) to:

  • Get answers to questions about their plan, including topics like eligibility, premiums, authorizations and more.
  • Find a Primary Care Provider or see if their doctor is in-network. They can also do so virtually at simplete.org/Find-Care.
  • Find an in-network pharmacy. Also easy to do virtually at simplete.org/Find-Care.
  • Learn what drugs are covered by their plan.
  • Get assistance with claims and billing.
  • Request plan information in a different format, including large print.
  • Connect with free language interpreter services available for non-English speakers.
  • Discover information about benefits, perks and extras.

For general information, our patients can visit this page about Medicare and this link about our Simplete Riverside plans.            

Please remind our patients to review their Medicare coverage by December 7.

Article provided by Health Alliance.

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United Way: We need your support, Riverside Employees!

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Thank you for helping us kick off the 2020 United Way campaign!

Learn more about how United Way of Kankakee and Iroquois Counties fights for the health, education and financial stability of the people in our community through United Way’s impact report here.

Whether you’re interested in ending homelessness, making sure more youth succeed in school, or making our community healthier, United Way is your chance to be part of the solution.

That’s what this year’s United Way campaign is all about, and I hope you’ll join our colleagues in making life-changing moments happen right here in Kankakee and Iroquois Counties.

In fact, this year’s campaign will support a special project to benefit our partners at Harbor House.

Each year Riverside Healthcare runs a successful campaign for United Way, usually placing high in the “giving” category within the county. This year, Riverside’s giving goal is $56,000.

“As our local United Way enters a new chapter, we know there will be both challenges and successes along the way. We also know we are stronger together, and to live better we must be united,” said Kyle Benoit, Riverside Healthcare SVP and COO, who serves as Board President of United Way. “We need you as advocates for our community because together we can make a difference.”

When you give to United Way of Kankakee and Iroquois Counties, you make it possible to change lives in our community and strengthen our region overall.

Pledge forms are available for download here. They are also available on Rivernet or from Nancy Moore. Completed forms can be sent to Nancy Moore or Human Resources.

Thank you for supporting United Way,

Nancy Moore
Riverside Healthcare
United Way Campaign Chair
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Medicare Annual Enrollment Period: Helping Patients Avoid Sickness and Complications

As our patients continue to shop and enroll in Medicare plans, they’re searching for options that’ll not only cover care when they’re sick, but help them avoid illness in the first place.


The Simplete® Medicare Advantage plans we offer through Health Alliance™ include many preventive services at no additional cost:
• Annual wellness visits that review a patient’s medical and family histories; check blood pressure, height and weight; assess cognitive functioning; discover risk factors and treatment options; and more.
• Routine cancer screenings (including mammograms and colonoscopies).
• Cardiovascular disease risk-reduction visits.
• Flu, hepatitis B and pneumococcal shots.
• Bone mass measurements.
• Depression, diabetes and HIV screenings.
• Medical nutrition therapy.
• Obesity screening and therapy.
• Screening and counseling for alcohol misuse.
• Screening for sexually transmitted infections (STIs) and counseling to prevent STIs.
• Counseling to stop smoking or tobacco use.


The plans also offer care coordination, a cost-free program that connects members with a team of providers, like nurse practitioners, social workers, dietitians, pharmacists and more, who work with their doctor to ensure they have the resources they need to stay healthy or work through medical issues.
Additionally, cost-free disease management programs help members with asthma, diabetes or high blood pressure stay on track.


Our patients can learn more about our plans by calling (877) 642-4753 (TTY 711), attending a webinar or visiting the links below. They have until December 7 to review their Medicare coverage.
• Learn more about Medicare.
• Learn more about our Simplete Riverside plans.
• View plans, enroll and more.

Article provided by Health Alliance.

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Medicare Enrollment Period: Helping Our Patients Stay Fit

As our patients shop and enroll in Medicare plans this fall, many are looking for options that help them take a proactive approach to staying healthy.


As you know, Riverside Healthcare partners with Health Alliance™ to offer Simplete® Medicare Advantage plans that include extra perks, like fitness benefits and wellness programs. These are designed with our community in mind.

Our plans include a free membership to the Riverside Fitness Center. The facility features state-of-the-art equipment, a lap and therapy pool, racquetball and basketball courts, an indoor track and more. Group exercise classes for members include a variety of options, like chair yoga and aquatic fitness.


For those who want to exercise elsewhere, the Be Fit program provides a reimbursement of up to $360 per year at the gym of their choice. It covers membership and standard fitness class fees, but it can’t be used for services like personal trainers or personal equipment that require additional fees. Find more information here.


These are just two of the extras included in our Simplete plans. Learn more about other perks, programs and extras here. Let’s help our patients find proactive ways to take care of their health and well-being.


Please remind our patients to review their Medicare coverage by December 7. They can learn more by:
• Calling (877) 642-4753 (TTY 711).
• Attending a webinar to learn about our Simplete Riverside plans.
• Visiting this page about Medicare and this link about our Simplete Riverside plans.
• Visiting simplete.org/medicare to view plans, enroll and more.
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Article provided by Health Alliance.

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United Way: One, two three… kick off! Join us, Riverside Employees!

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The 2020 United Way campaign to help our neighbors, friends, and families live their best possible lives has kicked off! With your support, the United Way of Kankakee and Iroquois Counties strengthens our entire community and positions us for a better tomorrow.

When you support the United Way of Kankakee and Iroquois Counties, you join the fight for:

  • The health of our community. United Way makes it easier for individuals to afford medical prescriptions, receive quality mental health services, and access nutritious foods. Together, we’re fighting to help everyone get – and stay – healthy. Recently, United Way helped provide 3,000 meals each week to households negatively impacted by the COVID-19 pandemic and helped nearly 1,000 households access mental health supports during the months of April and May.
  • The chance to succeed for more kids. From cradle to career, United Way helps ensure every child gets a strong start in life, teenagers have the tools to learn and grow, and young adults thrive in the job market. With over 40 partners committed to the Success By 6 Coalition, United Way celebrated many large wins over the last year including a $2.1 million grant to address childhood trauma and resources for families in Kankakee County and early childhood professional development training for over 100 local practitioners.
  • A path toward financial stability for everyone. United Way supports access to services, job training, and money management programs that help make financial stability easier. Through the Strong Neighborhoods Initiative, United Way uses place-based strategies to foster equity, inclusion and sustainable community development. United Way has launched this new initiative in two priority neighborhoods in 2020 with opportunities for further expansion.

Help your community and make a gift to United Way today! When you give to United Way of Kankakee and Iroquois Counties, you make it possible to change lives in our community and strengthen our region overall.

Pledge forms are available for download here. They are also available on Rivernet or from Nancy Moore. Completed forms can be sent to Nancy Moore or Human Resources.

Stay tuned for more information and volunteer opportunities.

Thank you for joining the fight,

Nancy Moore
Riverside Healthcare
United Way Campaign Chair
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